I have served as an Assistant Vice President in Training & Development, at iQor and as an Operations Manager, at Alorica, both multinational BPOs. I have consulted since 2011 and served as a panelist for the Miami-Dade Chamber of Commerce; speaking on topics such as: entrepreneurship and leadership in the corporate sector. I have co-instructed a graduate level course on Program and Training Evaluation, at FIU under the direction of Dr. Thomas Reio, Jr.

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